Effective Date: 18/06/26

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Laser Cleaning Systems Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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## 1. Who We Are

Data Controller: Laser Cleaning Systems Ltd

Registered Office: Room 9 Mandale Road, Stockton-On-Tees, North Yorkshire, England, TS17 6AW

Email: info@lasercleaningsystems.co.uk

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## 2. Information We Collect

We may collect the following information:

### Information You Provide

* Name
* Company name
* Email address
* Telephone number
* Postal address
* Enquiry details
* Information submitted through contact forms

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### Information Collected Automatically

* IP address
* Browser type
* Device information
* Website usage data
* Cookie information

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## 3. How We Use Your Information

We use your personal information to:

* Respond to enquiries
* Provide quotations
* Supply products and services
* Process transactions
* Deliver customer support
* Improve our Website
* Comply with legal obligations
* Send marketing communications where permitted

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## 4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

* Consent
* Contractual necessity
* Legal obligation
* Legitimate interests

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## 5. Marketing Communications

Where you have consented, we may send you information about our products, services, promotions, and industry updates.

You may unsubscribe at any time using the unsubscribe link in communications or by contacting us directly.

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## 6. Sharing Your Information

We do not sell personal data.

We may share information with:

* Professional advisers
* Service providers
* Payment providers
* IT support providers
* Delivery and logistics companies
* Regulatory authorities where required by law

All third parties are required to protect your information appropriately.

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## 7. International Transfers

Where personal information is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

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## 8. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, including legal, accounting, and reporting requirements.

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## 9. Your Rights

Under UK GDPR, you have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of personal data
* Restrict processing
* Object to processing
* Data portability
* Withdraw consent where applicable

To exercise your rights, contact us using the details below.

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## 10. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

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## 11. Cookies

Our Website uses cookies to improve user experience and analyse Website traffic.

You can control cookies through your browser settings. Additional details can be found in our Cookie Policy.

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## 12. Complaints

If you are unhappy with how we process your personal data, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

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## 13. Contact Us

Laser Cleaning Systems Ltd

Email: [Insert Email Address]

Telephone: [Insert Telephone Number]

Address: [Insert Registered Office Address]

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## 14. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this Website.